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Section 508 of the Rehabilitation Act of 1973, as amended

Access to Education for the Disabled: A Guide to Compliance With Section 504 of the Rehabilitation Act of 1973Section 508 of the Rehabilitation Act of 1973, as amended


29 U.S.C. § 794 (d)

§ 794d. Electronic and information technology



(a) Requirements for Federal departments and agencies



(1) Accessibility



(A) Development, procurement, maintenance, or use of electronic and information technology



When developing, procuring, maintaining, or using electronic and information technology, each Federal department or agency, including the United States Postal Service, shall ensure, unless an undue burden would be imposed on the department or agency, that the electronic and information technology allows, regardless of the type of medium of the technology --



(i) individuals with disabilities who are Federal employees to have access to and use of information and data that is comparable to the access to and use of the information and data by Federal employees who are not individuals with disabilities; and



(ii) individuals with disabilities who are members of the public seeking information or services from a Federal department or agency to have access to and use of information and data that is comparable to the access to and use of the information and data by such members of the public who are not individuals with disabilities.



(B) Alternative means efforts



When development, procurement, maintenance, or use of electronic and information technology that meets the standards published by the Access Board under paragraph (2) would impose an undue burden, the Federal department or agency shall provide individuals with disabilities covered by paragraph (1) with the information and data involved by an alternative means of access that allows the individual to use the information and data.



(2) Electronic and information technology standards



(A) In general



Not later than 18 months after August 7, 1998, the Architectural and Transportation Barriers Compliance Board (referred to in this section as the ‘Access Board’), after consultation with the Secretary of Education, the Administrator of General Services, the Secretary of Commerce, the Chairman of the Federal Communications Commission, the Secretary of Defense, and the head of any other Federal department or agency that the Access Board determines to be appropriate, including consultation on relevant research findings, and after consultation with the electronic and information technology industry and appropriate public or nonprofit agencies or organizations, including organizations representing individuals with disabilities, shall issue and publish standards setting forth--



(i) for purposes of this section, a definition of electronic and information technology that is consistent with the definition of information technology specified in section 5002(3) of the Clinger-Cohen Act of 1996 (40 U.S.C. 1401(3)); and



(ii) the technical and functional performance criteria necessary to implement the requirements set forth in paragraph (1).



(B) Review and amendment



The Access Board shall periodically review and, as appropriate, amend the standards required under subparagraph (A) to reflect technological advances or changes in electronic and information technology.



(3) Incorporation of standards



Not later than 6 months after the Access Board publishes the standards required under paragraph (2), the Federal Acquisition Regulatory Council shall revise the Federal Acquisition Regulation and each Federal department or agency shall revise the Federal procurement policies and directives under the control of the department or agency to incorporate those standards. Not later than 6 months after the Access Board revises any standards required under paragraph (2), the Council shall revise the Federal Acquisition Regulation and each appropriate Federal department or agency shall revise the procurement policies and directives, as necessary, to incorporate the revisions.



(4) Acquisition planning



In the event that a Federal department or agency determines that compliance with the standards issued by the Access Board under paragraph (2) relating to procurement imposes an undue burden, the documentation by the department or agency supporting the procurement shall explain why compliance creates an undue burden.



(5) Exemption for national security systems



This section shall not apply to national security systems, as that term is defined in section 5142 of the Clinger-Cohen Act of 1996 (40 U.S.C. 1452).



(6) Construction



(A) Equipment



In a case in which the Federal Government provides access to the public to information or data through electronic and information technology, nothing in this section shall be construed to require a Federal department or agency --



(i) to make equipment owned by the Federal Government available for access and use by individuals with disabilities covered by paragraph (1) at a location other than that where the electronic and information technology is provided to the public; or



(ii) to purchase equipment for access and use by individuals with disabilities covered by paragraph (1) at a location other than that where the electronic and information technology is provided to the public.



(B) Software and peripheral devices



Except as required to comply with standards issued by the Access Board under paragraph (2), nothing in paragraph (1) requires the installation of specific accessibility_related software or the attachment of a specific accessibility_related peripheral device at a workstation of a Federal employee who is not an individual with a disability.



(b) Technical assistance



The Administrator of General Services and the Access Board shall provide technical assistance to individuals and Federal departments and agencies concerning the requirements of this section.



(c) Agency evaluations



Not later than 6 months after August 7, 1998, the head of each Federal department or agency shall evaluate the extent to which the electronic and information technology of the department or agency is accessible to and usable by individuals with disabilities described in subsection (a)(1), compared to the access to and use of the technology by individuals described in such subsection who are not individuals with disabilities, and submit a report containing the evaluation to the Attorney General.



(d) Reports



(1) Interim report



Not later than 18 months after August 7, 1998, the Attorney General shall prepare and submit to the President a report containing information on and recommendations regarding the extent to which the electronic and information technology of the Federal Government is accessible to and usable by individuals with disabilities described in subsection (a)(1).



(2) Biennial reports



Not later than 3 years after August 7, 1998, and every 2 years thereafter, the Attorney General shall prepare and submit to the President and Congress a report containing information on and recommendations regarding the state of Federal department and agency compliance with the requirements of this section, including actions regarding individual complaints under subsection (f).



(e) Cooperation



Each head of a Federal department or agency (including the Access Board, the Equal Employment Opportunity Commission, and the General Services Administration) shall provide to the Attorney General such information as the Attorney General determines is necessary to conduct the evaluations under subsection (c) and prepare the reports under subsection (d).



(f) Enforcement



(1) General



(A) Complaints



Effective 6 months after the date of publication by the Access Board of final standards described in subsection (a) (2), any individual with a disability may file a complaint alleging that a Federal department or agency fails to comply with subsection (a)(1) of this section in providing electronic and information technology.



(B) Application



This subsection shall apply only to electronic and information technology that is procured by a Federal department or agency not less than 6 months after the date of publication by the Access Board of final standards described in subsection (a) (2).



(2) Administrative complaints



Complaints filed under paragraph (1) shall be filed with the Federal department or agency alleged to be in noncompliance. The Federal department or agency receiving the complaint shall apply the complaint procedures established to implement section 794 of this title for resolving allegations of discrimination in a federally conducted program or activity.



(3) Civil actions



The remedies, procedures, and rights set forth in sections 794a(a)(2) and 794a(b) of this title shall be the remedies, procedures, and rights available to any individual with a disability filing a complaint under paragraph (1).



(g) Application to other Federal laws



This section shall not be construed to limit any right, remedy, or procedure otherwise available under any provision of Federal law (including sections 791 through 794(a) of this title) that provides greater or equal protection for the rights of individuals with disabilities than this section.



Is that True?

Is That True?
Skepticism is natural for some of us, but it can also be cultivated. Spend a day asking the question "Is that true?" Ask it about the things people say, the newspaper headlines and items on the evening news. Ask it about the claims made on the back covers of books in the bookstore. Don't be a cynic - many things are true. Just be skeptical as a way to see the alternatives and as a way to exercise your analytical abilities.

Writers Union Resources

 Following are links to websites that you may find useful.  Feel free to suggest other links that we should consider adding:
Disclaimer: Links listed here are provided on an "as-is" and "information-only" basis. Presence of a link does not in any way imply NWU endorsement or approval. 

Veteran Assistance Phone and Web Contacts

mportant Phone Numbers and Websites for Veterans

VA Benefits 1-800-827-1000
Health Care 1-877-222-8387
Education 1-888-442-4551
Life Insurance 1-800-669-8477
Debt Management 1-800-827-0648
Mammography Hotline 1-888-492-7844
Telecommunication Device for the Deaf (TDD) 1-800-829-4833
CHAMPVA 1-800-733-8387
Headstones and Markers 1-800-697-6947
Special Health Issues: Gulf War, Agent Orange, Project 112/Shad
1-800-749-8387

Important Web Sites for Veterans

VA Home Page ..............................
......................... www.va.gov
VA Health Care ............................. www.va.gov/health_benefits/
Returning Veterans ................. www.seamlesstransition.va.gov/
Survivors .......................... www.vba.va.gov/survivors/index.htm
VA Facilities ................... www.va.gov/directory/guide/home.asp
VA Forms ................................................. www.va.gov/vaforms/
VA Benefit Payment Rates ........ www.vba.va.gov/bln/21/Rates/
Education Benefits ........................................ www.gibill.va.gov/
Home Loan Guaranty ......................... www.homeloans.va.gov/
Life Insurance ....................................... www.insurance.va.gov/
Voc Rehab ........................... www.vba.va.gov/bln/vre/index.htm
Burial and Memorial Benefits ......................... www.cem.va.gov/
Veterans Employment and Training .............. www.dol.gov/vets/
Federal Jobs ......................................... www.usajobs.opm.gov/
Veterans Preference ............ www.opm.gov/veterans/index.asp
Records .............. www.archives.gov/st-louis/military-personnel/
Department of Defense ............................ www.defenselink.mil/
 
Stimulus Improves National Cemeteries
The Department of Veterans' Affairs recently used funding from the American Recovery and Reinvestment Act to refurbish some of the country's national cemeteries and memorials. Visit (http://www.flickr.com/photos/44636446@N04/sets/72157624522042899/) VA's Flickr page to view the improvements.

Career Roadmap for Sailors
Culminating three years of work by the staffs at Naval Education and Training Command learning centers, learning and development roadmaps are now available for every rating. LaDRs are required to be used during career development boards. Commanders are required to ensure distribution of LaDRs to every enlisted pay grade at all commands. This is can be accomplished through (https://wwwa.nko.navy.mil/portal/home/) Navy Knowledge Online. After accessing the NKO home page, a Sailor selects the "Career Management" tab and navigates along the blue side banner and selects the LaDR hyperlink.

Sailors Needed to Crew USS Constitution
The U.S. Navy is currently seeking applications from enlisted personnel for duty aboard the USS Constitution. Personnel with a projected rotation date of Oct., 2010 through June, 2011 are eligible. Applications can be sent via e-mail to (mailto:constitution.cc@navy.mil) constitution.cc@navy.mil, by fax to (617) 242-2308, or by mail to USS Constitution, Command Master Chief, Building 5, Charlestown Navy Yard, Charlestown, MA 02129-1797. For more information, visit the (http://www.history.navy.mil/USSCONSTITUTION/) USS Constitution website or contact CMDCM(SW/SS/AW) David Twiford at (617) 242-2863.

New TRICARE Rules Available
The interim final rule for the TRICARE Retired Reserve program has been published. If a final rule is issued it would enable members of the Retired Reserve who are not yet age 60 ("gray-area" retirees) to purchase TRICARE Standard coverage. The entire interim final rule can be found (http://edocket.access.gpo.gov/2010/pdf/2010-19313.pdf) online. A 60-day comment period will allow for public input before the final rule is issued. Those interested may submit comments through the (http://www.regulations.gov) Federal eRulemaking Portal or by mail to the Federal Docket Management System Office, 1160 Defense Pentagon, Washington, DC 20301-1160.

AF Staff Sgt Promotions
Air Force officials recently selected 13,518 of 28,510 eligible senior airmen for promotion to staff sergeant for a selection rate of 47.41 percent. The staff sergeant promotion list will be released publicly Aug. 19 at 8 a.m. CDT on the (http://www.afpc.randolph.af.mil) Air Force Personnel Center's public website. Airmen also can access their score notices at the same time on the (http://w20.afpc.randolph.af.mil/AFPCSecureNet20/CheckPortal.aspx) Virtual Military Personnel Flight and (http://www.my.af.mil/faf/FAF/fafHome.jsp) Air Force Portal. For more information, visit the (http://www.afpc.randolph.af.mil) AFPC public website or contact the 24-hour Total Force Service Center at (800) 525-0102.

VA Use of Stimulus Funds
The Department of Veterans' Affairs recently committed the last of its $1.8 billion in Recovery Act funds. Projects at more than 1,200 sites across the country will increase access to health care and services to Veterans, while creating jobs. For more information, including a list of projects, visit the (http://www1.va.gov/opa/pressrel/pressrelease.cfm?id=1934) VA website.

Navy Seeks LDO Applicants
The U.S. Navy is seeking applications from E6 through E9 personnel for the year 2012 Limited Duty Officer and Chief Warrant Officer Programs. For the most up-to-date application process, visit the PERS-803 website's (http://www.npc.navy.mil/BOARDS/ADMINISTRATIVE/LDOCWO.HTM) LDO/CWO Inservice Procurement Board webpage. Applications must be postmarked no later than Oct. 1, 2010. First Class Petty Officers must submit their Nov. 15, 2010 evaluation. For general LDO/CWO career path and policy questions, contact CWO4 Mitch Allen at (901) 874-3044/DSN 882. For application or eligibility questions, contact CWO2 Clay Summers at (901) 874-3170/DSN 882.

Special Pay Deadline Approaches
Approximately 8,000 Sailors were impacted by revisions to the Special Duty Assignment Pay and the deadline for certification is Aug. 31. Those whose entitlements will be eliminated will receive half of their previous SDAP entitlement for 12 months, or until the Sailor completes their current tour, whichever comes first. For more information on SDAP, visit the (http://www.npc.navy.mil) Navy Personnel Command website, click on "Messages" and read NAVADMINs 230/10 and 234/10.

2010 disABLEDperson Scholarship
The Fall 2010 disABLEDperson Scholarship competition for college students with disabilities began on August 15, 2010 and will end on October 15, 2010. To compete for the $1500 award a disabled student must be a U.S. citizen and be enrolled fulltime in a 2 or 4 year accredited U.S. college or university. Entries must be submitted before the October 15, 2010 deadline. The winner will be announced on (http://www.disabledperson.com/) www.disABLEDperson.com on October 29, 2010. Further eligibility and competition details can be found at (http://www.disabledperson.com/) www.disABLEDperson.com.

That's all it takes...

These are phrases that really involve the reader, so they are following your
every word. They can include questions, words that create curiosity, and
words that cause the reader to create a scene in their imagination. Here are
some examples:
Imagine having the house of your dreams...
You probably already know...
Are you beginning to see...
Wouldn't it be amazing if...
Picture this...
That's all it takes...
Whether you believe it or not right now...
What would you do if...
How would it feel if you could...
This is just a tiny glimpse into the power of...
The choice is yours...
Free gift...
You...
Why not do it right now?

Notice when this type of marketing is being used on YOU.

Disability Resources and Self Advocacy

Below is a list of disability related resources found on the Internet:

General Information / Disability Awareness

American Association on Mental Retardation
www.aamr.org
An interdisciplinary organization of professionals and others concerned about mental retardation and related disabilties.
Cornucopia of Disability Information (CODI)
codi.buffalo.edu
CODI serves as a community resource for consumers and professionals by providing disability information in a wide variety of areas.
Developmental Disabilities Centre
www.ualberta.ca/~jpdasddc
Information and resources from the University of Alberta's Developmental Disabilities Centre.
Disability Rights Movement Virtual Exhibition
www.americanhistory.si.edu/disabilityrights
A virtual exhibition created by the Smithsonian National Museum of American History.
Disability World
www.disabilityworld.org
DisabilityWorld is a new Web-zine dedicated to advancing an exchange of information and research about the international independent living movement of people with disabilities.
Promote Awareness
www.promoteawareness.com
This site offers videos and training manuals aimed at improving the public's perception about people with disabilities.
Top of page

Education

National Center to Improve Practice
www2.edc.org/NCIP
This Center promotes the effective use of technology to enhance educational outcomes for students with sensory, cognitive, physical, and social/emotional disabilities.
Parent Advocacy Coalition for Educational Rights (PACER)
www.pacer.org
A statewide parent coalition of Minnesota disability organizations assists parents to obtain appropriate educational services and supports for their children and young adults with developmental disabilities.
Top of page

Employment and Training

ETA disAbility Online
www.doleta.gov/disability

The Department of Labor's Employment and Training Administration's disAbility Web site provides information on removing the barriers to employment opportunities faced by adults with disabilities.
National Rehabilitation Information Center (NARIC)
www.naric.com
The National Rehabilitation Information Center's library and information center on disability and rehabilitation.
Workforce Development - Electronic Service Center
www.wdsc.org
The Electronic Service Center provides communication and collaboration services to the Employment and Training community, and highlights workforce development initiatives within ETA.
Top of page

Family Supports

The Family Village
www.familyvillage.wisc.edu
A global community on the Internet for families of persons who have disabilities.
National Information Center for Children and Youth with Disabilities (NICHCY)
www.nichcy.org
A Web site with factsheets, general resource sheets, parent guides, news digests, and other publications on disabilities and disability issues.
Parent Advocacy Coalition for Educational Rights (PACER)
www.pacer.org
A statewide parent coalition of Minnesota disability organizations assists parents to obtain appropriate educational services and supports for their children and young adults with developmental disabilities.
Health & Safety Resources for Parents
www.seattlechildrens.org/child_health_safety/info/parents/
A Web site devoted to the interests and well-being of family members of people with disabilities, chronic health impairments, and mental health concerns.
Top of page

Health

Health A to Z Home Page
www.HealthAtoZ.com
Comprehensive search engine and database of thousands of sites in health and medicine. Searchable categories include disabilities, developmental disabilities, and mental retardation.
The National Women's Health Information Center: Illnesses and Disabilities
www.womenshealth.gov/illness-disability
This site addresses numerous issues of particular interest to women with disabilities, such as abuse, access to health care, financial assistance, laws and regulations, minorities, aging, parenting, reproductive health, services and support, sexuality, and more.
Top of page

Policy and Legislation

US Department of Justice: Americans with Disabilities Act
www.usdoj.gov/crt/ada/adahom1.htm
Provides up-to-date information from the U.S. Department of Justice on the Americans with Disabilities Act. It also contains links to other ADA and disability-related sites.
Top of page

Research

ACCESS ERIC
www.eric.ed.gov
The online version of the Educational Resources Information Center, hosted by the National Library of Education, including the searchable ERIC database.
Disability Statistics Center
dsc.ucsf.edu
A Rehabilitation Research and Training Center located at the University of California, San Francisco, funded to produce and disseminate statistical information on disability and the status of people with disabilities in America.
National Center for the Dissemination of Disability Research (NCDDR)
www.ncddr.org
Established in 1995, the NCDDR performs research, technical assistance and demonstration activities focusing on the dissemination and utilization of disability research funded by the National Institute on Disability and Rehabilitation Research (NIDRR).
National Institute of Disability and Rehabilitation Research (NIDRR)
www.ed.gov/about/offices/list/osers/nidrr
Created in 1978, NIDRR is one of three components of the Office of Special Education and Rehabilitative Services (OSERS) at the U.S. Department of Education. It's mission is to generate, disseminate and promote new knowledge to improve the options available to disabled persons, with the ultimate goal of allowing these individuals to perform their regular activities in the community and to bolster society’s ability to provide full opportunities and appropriate supports for its disabled citizens.
Top of page

Self-Advocacy / Consumer-Oriented

ADDResource.com
www.addresource.com
First launched in January 2001, this search engine and directory is dedicated exclusively to Attention Deficit Disorders and Learning Disabilities. With their new ProFinder(TM); directory, the ADDresource.com site brings together the expertise of Internet specialists and hundreds of ADD/ADHD and LD professionals worldwide, to help you find relevant information on the Web quickly and easily.
Advocating Change Together (ACT)
www.selfadvocacy.com
A self-advocacy Web site for interested individuals worldwide.
The Arc of the United States
www.thearc.org
A national organization of and for people with mental retardation and related disabilities and their families.
Disability.gov: Online Resources for People with Disabilities
www.disability.gov
Disability.gov is an award-winning federal Web site that contains disability-related resources on programs, services, laws and regulations to help people with disabilities lead full, independent lives.
Disability Resources Monthly (DRM)
www.disabilityresources.org
A guide to disability resources on the Internet.
National Arts and Disability Center (NADC)
nadc.ucla.edu
An information, training, and resource center whose mission is to promote the full inclusion of children and adults with disabilities into the visual, performing, media, and literary arts communities.
National Disability Rights Network
www.napas.org
This network provides legally based advocacy services to people with disabilities in the United States. Learn about your rights as a person with a disability and locate the office(s) in your state that can help with protection and advocacy issues (see right sidebar where you can choose your state).
Self-Advocates Becoming Empowered (SABE)
www.sabeusa.org
SABE aims to ensure that people with disabilities are treated as equals and that they are given the same decisions, choices, rights, responsibilities, and chances to speak up to empower themselves; opportunities to make new friends; and to learn from their mistakes.
Yellow Pages for Kids with Disabilities
www.fetaweb.com/help/states.htm
This feature on the FetaWeb Web site provides self-advocacy resources nationwide, viewable by U.S. state or territory. FetaWeb is a companion guide to the book, Wrightslaw: From Emotions to Advocacy, which is a practical "survival guide" that teaches parents and others how to advocate for children with disabilities.


Debt Collectors Have Rules THEY have to follow:

Debt Collector's Rules Update 01:    Debt collectors have rules that must be followed when they contact you about a debt. Debt collectors' guidelines are outlined in the federal law known as the Fair Debt Collection Practices Act, aka the FDCPA. When your rights under the FDCPA have been violated, you can file a lawsuit against the collector in state or federal court. Before you file suit, make sure you have solid proof of the violation. These are things a debt collector can't do. If you need to reference the law, citations have been provided.
  1. Ask you to pay more than you owe - The collector cannot misrepresent the amount you owe. [15 USC 1692e] § 807(2)(a)
  2. Ask you to pay interest, fees, or expenses that are not allowed by law - The collector can't add on any extra fees that your original credit or loan agreement doesn't allow. [15 USC 1692f] § 808(1)
  3. Call repeatedly or continuously - The FDCPA considers repeat calls as harassment. [15 USC 1692d] § 806(5)
  4. Use obscene, profane, or abusive language - Using this kind of language is considered harassment. [15 USC 1692d] § 806(2)
  5. Call before 8:00 am or after 9:00 pm - Calls during these times are considered harassment. [15 USC 1692c] § 805(a)(1)
  6. Call at times the collector knew or should know are inconvenient - Calls at these times are considered harassment. [15 USC 1692c] § 805(a)(1)
  7. Use or threaten to use violence if you don't pay the debt - Collectors can't threaten violence against you. [15 USC 1692d] § 806(1)
  8. Threaten action they cannot or will not take - Collectors can't threaten to sue or file charges against you, garnish wages, take property, cause job loss, or ruin your credit when the collector cannot or does not intend to take the action. [15 USC 1692e] § 807(5)
  9. Illegally inform a third party about your alleged debt - Unless you have expressly given permission, collectors are not allowed to inform anyone about your debt except your attorney; the creditor; the creditor's attorney; a credit reporting agency; your spouse; your parent (if you are a minor) [15 USC 1692c] § 805(b)
  10. Repeatedly call a third party to get your location information - The collector can only contact a third party once unless it has reason to believe the information previously provided is false. [15 USC 1692b] § 804(1)
  11. Contact you at work knowing your employer doesn't approve - A collector is not allowed to contact you at work if you’ve let them know your employer doesn’t approve of these calls. [15 USC 1692c] § 805(a)(3)
  12. Fail to send a written debt validation notice - Within five days of the collector's initial communication, it must send you a notice include the amount of the debt, name of the creditor, and notice of your right to dispute the debt within 30 days. [15 USC 1692g] § 809(a)
  13. Ignore your written request to verify the debt and continue to collect - A collector can't continue to collect on a debt after you've made a written request to verify the debt as long as the request was made within 30 days of the collector's written notice. [15 USC 1692g] § 809(b)
  14. Continue to collect on the debt before providing verification - After receiving your written dispute, the collector must stop collecting on the debt until you have received verification. [15 USC 1692g] § 809(b)
  15. Continue collection attempts after receiving a cease communication notice - If you make a written request for the collector to cease communication, it can only contact you one more time, via mail to let you know one of the following: that further efforts to collect the debt are terminated, that certain actions may be taken by the collector, or that the collector is definitely going to take certain actions. [15 USC 1692c] § 805(c)

ASSET PROTECTION

Using Corporations and LLCs

Corporations have been used for a long time to protect assets. More recently LLCs have been the legal vehicle of choice, because they are simple to set up and inexpensive to maintain. We had our tax preparer set one up for us for $130, and it costs juts $10 annually to file the annual report online (which is just answering a few questions). You can also get the do-it-yourself kits at bookstores for about $30, and the filing fee in many states is $75 or less.

For asset protection, the idea with either an LLC or a corporation is that your liabilities are limited to the assets in that legal structure. So if you have an apartment building, you would have it alone in an LLC. That way if you are sued for something related to it and lose the case, the plaintiff can't come after any other assets, like your home, personal bank accounts or other LLCs. In other words, if you have many and varied assets they should be in several different corporations or LLCs to limit the damage.

By the way, an LLC can be the owner of another LLC. This and other techniques can be used to keep your ownership more private, if that is your goal. Ask an attorney who is familiar with this area of law.

Free Tech Support

Free Technical Support for Disabled PeopleThis is a featured page


There are Organisations around the UK which offer free technical support to disabled people.

IT Can Help


IT Can Help was founded in 1994 and are a network of volunteers who provide FREE computer support to disabled people. They visit people in their own homes and at other locations such as residential homes and day centres. In the past three years alone, volunteers have made 3,000 visits, solving many hardware and software problems and helping people to gain confidence using a computer.

IT Can Help can help you in the following ways:
  • Provide impartial advice on computer hardware and software
  • Install new equipment and software
  • Help you to get connected to the internet and use email

Be A Housing Discriminination Spy

WANTED
HOUSING DISCRIMINATION TESTERS

Earn Extra Cash!
Attend Project Sentinel's Tester Trainings

Call for info about our upcoming tester training. Trainings held regularly. This position is on-call and testers are given a stipend for their efforts.

Call (888) F-A-I-R-H-O-U-s-i-n-g
(888) 324-7468

Housing Discrimination Tester
Project Sentinel is a non-profit agency that investigates allegations of housing discrimination. Project Sentinel’s primary method of fair housing investigation is testing, which involves sending individuals (testers) posing as prospective tenants to the site where discrimination is alleged.

Testers play a vital role in assuring equal housing opportunities for all persons regardless of race, ethnicity, national origin, religion, marital status, gender, sexual orientation, source of income, familial status and disability.

People of all profiles and backgrounds are encouraged to participate.

Definition of Fair Housing Testing
Fair housing testing is a controlled method to determine differential treatment in the quality, content and quantity of information and services given to home seekers by real estate agents, leasing agents, property managers and owners.

A test is an authentic simulation of a housing transaction used to compare the treatment of one home seeker to another to determine if there are violations of fair housing laws. The technique of testing involves the pairing of individuals, similar in relevant respects except for the variable being tested (e.g., race, familial status, disability.)

After the conclusion of the contact or visit, the experiences of the two or more testers are compared to determine whether the alleged discrimination against the complainant exists.

Qualifications
  • Able to work on an "on call" basis
  • Ability to get to the site
  • Ability to complete the tester report forms in a thorough and timely manner

Responsibilities
  • Complete the fair housing tester training
  • Conduct the assigned test
  • Complete and return the tester report form in a timely manner

Stipend
Stipend paid to testers for:
  • Site visit
  • Phone test
  • Survey
  • Project Sentinel pays tester for mileage

Become an Equal Rights Tester

Become a Tester


Testers are objective individuals who pose as prospective renters, home buyers, job applicants, loan applicants and more.  Testers take on various roles for the purpose of gathering information to ensure that individuals or companies are complying with the law and to identify unlawful discrimination.


To help you decide if you would like to become a tester please read the following Frequently Asked Questions.


What is testing? 

Testing is a controlled process designed to identify differences in treatment accorded to individuals who are similar in every significant respect except the variable being tested (i.e. race or number of children). Testing allows us to measure and document differences in the quality, content, and quantity of information and services. It is a legal process by which the nature and extent of illegal discrimination can be ascertained. This process can also be referred to as "auditors" or "secret shoppers."

What exactly will I be doing when I perform a test?

It depends on the type of test that you are doing.  In all tests you will take on characteristics of an assigned profile, which may differ from who you actually are.  For example, in housing testing, you may be asked to go and view an apartment or apartments at a particular housing provider.  After your experience we will ask you to write a factual, detailed and objective account of what transpired on your test.  In employment testing you may be asked to go on an interview with a particular employer.  No matter what type of test you are performing, the ERC will properly train and prepare you for the assignment. 

What is the time commitment?

Each test will vary.  Time can range from less than an hour to several hours. There is no set time.  Accepting test assignment is on a voluntary basis.  However, if you accept a test assignment it is crucial that you have time available to complete the test from start to finish.  Since the time required to complete each test varies, you should ask the test coordinator how long they can reasonably expect the test to be completed. 
The ERC makes no guarantee of you receiving assignments.  At times, there is substantial work for testers to perform. Testers availability, willingness to travel to certain locations at certain times, and timely completion of report forms and narrative accounts are all factors in the agency’s ability to provide assignments.

Will I get paid for my work?

Testers will be paid a flat rate for each test they complete plus approved expenses.  The rate to be paid may vary depending on the nature/type of test.  For example, a rental test will be paid at a flat rate of $60.  Specific testing rates will be established prior to you accepting and completing any assignment.  Testing hours vary per test type.

Why are you asking my race, gender, social security number, etc.?

We need your race, gender, etc. to properly match you for each specific test. We need your social security number to pay you and to run background checks.  You will never reveal your social security number on a test.  Your information is kept in the strictest of confidence.
To become a tester, you will have to fill out the tester pre-application form and the preliminary information form, attend required training sessions, successfully complete a practice test and provide reasonable availability for testing projects for which you are needed.
To apply to become an ERC tester, please complete the tester information sheet below, then send the completed forms and a resume to the Testing Manager, David Ambrose at dambrose@equalrightscenter.org. If you have any questions, contact David Ambrose at 202-234-3062 x1107. 

Tester Pre-Application form

Tester Preliminary Information form


Click here to read even more about the ERC's testing program. 

Ready to Rent or Buy a Home? How do I recognize discrimination just occured

How Do You Recognize Discrimination?

Housing discrimination is rarely blatant. It is usually cleverly disguised and,more often than not, is done with a smile and a handshake. Your fair housing rights are violated when you are prevented from doing the following because of your race, color, religion, sex, national origin, disability or family status:

  • Viewing or renting an apartment.
  • Viewing or purchasing a home.
  • Applying for or securing a home loan.
  • Purchasing homeowners or renters insurance.

Be suspicious when you hear lines like these:

When you are renting...
  • "I rented that apartment right after you called."
  • "I'll show you the apartment after I see your green card."
  • "This building is for adults only."
  • "I don't really want all those changes - a ramp, grab bars; that's too much."
  • "We can't have mentally retarded people living here. Who will take care of them? It will make the neighbors uncomfortable."
When you are buying...
  • "Do you think you can afford this neighborhood?"
  • "We just can't seem to make an appointment to show you that house."
  • "I'll need to pre-qualify you before I show you homes."
  • "The owner just took the house off the market."
When you are seeking financing...
  • "There's a problem with the appraisal."
  • "We have a minimum mortgage amount; we don't make loans under $30,000."
  • "We'd like to make this loan, but we need at least 20% down payment."
  • "You haven't been at your job long enough to qualify for a mortgage loan."
  • "You might get a better deal at another bank. Why don't you call there first before you apply here?"
For more information on specific issues of discrimination, please select from the following categories:
  • If You Have A Disability
  • Children and Seniors
  • Sexual Harassment

    Harassment Is A Crime!

    If you are being threatened, coerced, harassed, or intimidated because of your race, color, religion, sex, national origin, disability, or familial status or because of the race of your relatives or visitors, call your local F.B.I. office and Police Department. Also report the problem to HUD and your state/local Fair Housing Agency.

    Harassment is a criminal violation of the Fair Housing Act.

    Fair Housing laws protect you - but only if you report unfair treatment.

    If you have already experienced housing discrimination, call and report it today. The next time you face delays or denials when you are trying to find housing, be suspicious and report the problem.

Entreprenuership, CONSUMER PROTECTION AND CREDIT COUNSELING RESOURCES


Association of Independent Consumer Credit Counseling Agencies PMB 62611350 Random Hills RoadSuite 800Fairfax, VA 22030Toll Free: (866)703-8787Direct: (703)934-6118Fax: (703)802-0207assoc@aiccca.orghttp://www.aiccca.orgBlue Triangle BulletThe Association of Independent Consumer Credit Counseling Agencies (AICCCA) is a national membership organization, established to promote quality and consistent delivery of credit counseling services.

Better Business Bureau The Council of Better Business Bureaus 4200 Wilson Blvd, Suite 800 Arlington, VA 22203-1838Direct: (703)276-0100Fax: (703)525-8277http://www.bbb.orgBlue Triangle BulletThe mission of the Better Business Bureau is "to promote and foster the highest ethical relationship between businesses and the public." Visit this site to find contact information for your local BBB office.

Consumer Worldhttp://www.consumerworld.org/pages/agencies.htmBlue Triangle BulletComprehensive listing of consumer agencies throughout the world, including the Attorney General officers for each state.

Federal Citizen Information Center Consumer Action Handbook U.S. General Services Administration 1800 F Street NW, Room G142 Washington, DC 20405Direct: (202)501-1794http://www.consumeraction.govBlue Triangle BulletCity, county, and state consumer protection offices provide consumers with important services. They mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. This website provides information about consumer problems and government services, including contact information for state, county, and city government consumer protection offices.

Federal Trade Commission, Bureau of Consumer Protection Federal Trade CommissionConsumer Response Center600 Pennsylvania Avenue, NWWashington, DC 20580Toll Free: (877)382-4357TTY: (866)653-4261http://www.ftc.gov/bcp/index.shtmlBlue Triangle BulletThis section of the FTC website offers practical information on a variety of consumer topics. The information here can help you avoid rip-offs and exercise your consumer rights.

National Foundation for Credit CounselingToll Free: (800)388-2227http://www.nfcc.orgBlue Triangle BulletNFCC member agencies are nonprofit, community-based organizations who provide counseling and educational services for managing debt. Visit the website to locate member agencies in your area, or to receive online counseling.
United States Consumer Gateway

http://www.consumer.gov
Blue Triangle BulletThe U.S. Consumer Gateway is a "one-stop" link to a broad range of federal information resources available online.

Business Plans and Where to Start

"In its most general sense, business planning is all about taking your dream and turning it into reality. A business plan is the document you create when you take an idea for a commercial endeavor and work through all the factors that will have an impact on the successful startup, operation, and management of the business. Smart entrepreneurs plan, not because accountants or business advisors tell them to, but because they understand that it increases their chances for success. Sure, there are successful businesses whose owners fly by the seat of their pants and never create a written plan. But they succeeded despite the lack of a formal plan, not because of it. How much better might they have done had their good ideas been coupled with some solid planning?" CCH Business Owners Toolkit

Online Resources


The Abilities Fund - Business Planning Resources

BizPlanit.com

CCH Business Planner's Toolkit

Small Business Administration (SBA)/The Business Plan - Road Map to Success

Small Business Lending Corporation

Small Business Plan Guide

Sample Business Plans


You Belong in Connecticut - Department of Economic and Community Development Sample Business Plans

Montana Community Development Corporation/MCDC Online Business Success Kit


SBA - Sample Business Plans


Software

BPlans.com

BRS


Business Planning Freeware

Quicken Small Business Center

What is Trauma? Where Can I find Help?



Trauma:

  • Physical trauma, an often serious and body-altering physical injury, such as the removal of a limb
    • Blunt trauma, a type of physical trauma caused by impact or other force applied from or with a blunt object
    • Penetrating trauma, a type of physical trauma in which the skin or tissues are pierced by an object
  • Psychological trauma, an emotional or psychological injury, usually resulting from an extremely stressful or life-threatening situation
  • Post-cult trauma, the intense emotional problems that some members of cults and new religious movements experience upon disaffection and disaffiliation


Links

The following links are provided for information and education purposes only. NCTIC does not expressly endorse any of the listed resources.

Government Agencies and Programs

Center for Mental Health Services
Substance Abuse and Mental Health Administration, U.S. Department of Health and Human Services
Center for Mental Health Services, National GAINS Center
Substance Abuse and Mental Health Administration, U.S. Department of Health and Human Services
Center for Substance Abuse Treatment
Substance Abuse and Mental Health Administration, U.S. Department of Health and Human Services
Co-Occurring Center for Excellence
Substance Abuse and Mental Health Administration, U.S. Department of Health and Human Services
Disaster Technical Assistance Center
Substance Abuse and Mental Health Administration, U.S. Department of Health and Human Services
Health Resources and Services Administration
U.S. Department of Health and Human Services
National Center for Post-Traumatic Stress Disorder
U.S. Department of Veterans Affairs
National Child Traumatic Stress Network
Center for Mental Health Services, Substance Abuse and Mental Health Administration, U.S. Department of Health and Human Services
National Consumer Supporter Technical Assistance Center
Center for Mental Health Services, Substance Abuse and Mental Health Administration, U.S. Department of Health and Human Services
National Women’s Health Information Center
Office on Women’s Health, U.S. Department of Health and Human Services
Office for Victims of Crime
U.S. Department of Justice, Office of Justice Programs
Office on Violence Against Women
U.S. Department of Justice

Organizations with a Trauma Focus

Anna Institute (f/k/a the Anna Foundation)
State Public Systems Coalition on Trauma (listserv managed by the Anna Institute)
University of Connecticut’s Research and Development Corporation - Trauma Affect Regulation: Guide for Education and Therapy (TARGET)

Research Publications and Resources Addressing Trauma

The National Mental Health Information Center




National Hotlines, Referral Resources, and Support Services

NCTIC does not provide direct assistance for consumers and survivors. 
The following hotlines and referral resources are provided for informational 
purposes only. NCTIC does not expressly endorse any of the listed resources.
Childhelp National Child Abuse Hotline
800-4-A-CHILD (800-422-4453)
The mission of the Childhelp hotline is to provide help or answer questions

 about child abuse or neglect 24 hours a day.
FEMA Disaster Aid Hotline
800-621-FEMA
This hotline is available to provide direct and financial assistance to 

individuals, families, and businesses in an area whose property has been 
damaged or destroyed by disaster.
National Center for Missing and Exploited Children
800-THE-LOST (800-843-5678)
The mission of the National Center for Missing and Exploited Children is to 

help prevent child abduction and sexual exploitation; provide assistance with 
finding missing children; and assist victims of child abduction and sexual
 exploitation, their families, and the professionals who serve them 24 hours
 a day.
National Center for Victims of Crime
800-FYI-CALL (800-394-2255)
The National Center for Victims of Crime provides information, education, 

and referrals to local resources across the country. The hotline is available 
Monday through Friday from 8:30 am to 8:30 pm and is offered in numerous 
languages.
National Domestic Violence Hotline
800-799-SAFE (800-799-7233) and 800-787-3224 (TDD)
The mission of the National Domestic Violence Hotline is to provide crisis 

intervention, safety planning, information, and referrals for individuals 
experiencing domestic violence. The hotline is available 24 hours a day 
and assistance is offered in numerous languages.
Mental Health America (f/k/a National Mental Health Association)
800-969-6MHA (6642)
The mission of MHA is to promote mental wellness for the health and 

well-being of the nation. MHA offers information and resources on numerous 
mental health topics.
National Organization for Victim Assistance
800-TRY-NOVA (800-879-6682)
NOVA’s mission is to promote rights and services for victims of crime and

 crisis. The hotline provides information and referrals and is available 24
 hours a day.
National Resource and Training Center on Homelessness and Mental Illness
617-467-6014
The Center is focused on the effective organization and delivery of services

 for people who are homeless and who have serious mental illnesses by 
providing technical assistance and training.
National Sexual Assault Hotline
800-656-HOPE (800-656-4673)
This hotline is operated by the Rape, Abuse & Incest National Network

 (RAINN), which also carries out programs to help prevent sexual assault,
 assist victims, and ensure that perpetrators are brought to justice.
National Suicide Prevention Lifeline
800-273-TALK (800-273-8255)
This suicide prevention service is available to anyone in suicidal crisis and

 is available 24/7.
National Teen Dating Abuse Helpline
866-331-9474 and 866-331-8453 (TTY)
This hotline was created to help teens ages 13-18 that experience dating 

abuse and it is available 24/7.
OVC Victim and Family Assistance Call Center
800-331-0075
The U.S. Department of Justice, Office for Victims of Crime offers links to

 state victim assistance and compensation programs that are VOCA funded.
 The OVC Victim and Family Assistance Call Center is available to victims 
and family members of violence and terrorism and provides information and 
assistance, including referrals for housing, financial assistance, and mental 
health counseling.
Research and Training Center on Family Support and Children's Mental Health
800-628-1696
The Center is dedicated to promoting effective community-based, culturally 

competent, family-centered services for families and their children who are 
or may be affected by mental, emotional, or behavioral disorders.
SAMHSA's National Clearinghouse for Alcohol and Drug Information
800-729-6686
The Clearinghouse is a one-stop resource for information about substance

 abuse prevention and addiction treatment.
SAMHSA’s Substance Abuse Treatment Facility Locator
800-662-HELP (4357); 800-487-4889 (TDD); 877-767-8432 (Espanol)
A searchable directory of drug and alcohol treatment programs that shows

 the location of facilities around the country that treat alcoholism, alcohol
 abuse, and drug abuse problems.
Witness Justice
800-4WJ-HELP (800-495-4357)

Witness Justice is a national grassroots organization that provides assistance,
 support, and advocacy for survivors of violence and trauma.

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